Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.Responsible for maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.Responsible for maintaining cost control methods and procedures by monitoring consistent pars and inventory.Responsible for the overall achievement of departmental customer service goals.Ensures customer service standards are followed by all team members and addresses issues as they arise. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.Maintains current knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible.Responsible for assisting in the budget process for the department by providing recommendations ensures compliance to departmental budget initiatives reports budget concerns to manager.Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.

Responsible for the oversight of Food & Beverage Back of House leadership staff.

Assists Director/VP with the implementation and updating of the Food & Beverage inventory Control System.

Responsible for the development and implementation of menus for all food outlets.

Maintains consistent food quality for all Food & Beverage outlets.

Maintains food costs and labor percentiles.

Monitors results through inspection, evaluation, and analysis makes changes if necessary, to achieve goal.

Achieves desired results through established methods, procedures, and guidelines to maintain designated standards and high-quality service.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. We’re always looking for talent that believes in having fun.

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